Coronavirus presents with flu-like symptoms including fever, a cough or difficulty breathing or loss of or change in your normal sense of taste or smell (known as anosmia). Current evidence is that most cases appear to be mild and the vast majority of people make a full recovery.

Government information and updates are changing multiple times each day. This section aims to provide you with links to national information, helpful resources and practical information in one place.

Government information and guidance is changing regularly. A series of FAQs on the Government website provides the latest information about restrictions in place and what people can and can't do.

Overall consistent advice remains to:

  • Limit contact with other people

  • Keep your distance when you go out (two metres apart where possible)

  • Wash your hands regularly

  • Wear face coverings in indoor public places in line with national guidance

There is also guidance online around staying safe outside your home and staying alert and safe.

Please be assured that changes will only be made at our Trust after assessing them against our ultimate priority – keeping our staff and patients safe.

For the most up-to-date health information and advice, visit:

Staff on inpatient wards needing an ambulance should continue to follow the existing process by calling the following numbers:

  • Hollins Park 3333

  • Knowsley Resource and Recovery Centre 2222, followed by 999

  • All other inpatient sites 999

Switchboard will ask the caller 'Does this call relate to a patient with suspected or confirmed Covid-19'. If it does, the switchboard operator will put the caller through to 0345 140 0144.

This section is regularly updated as guidance and advice changes. Updates are also be shared through our usual communications channels.

If you manage staff who do not have regular access to online communications or emails, please make sure you are routinely sharing any updates sent out through our communications channels.

Any general questions should be directed to your line manager in the first instance.

Only questions relating to patient infection should be directed to the Infection Control Team on 01925 664 851.