Check your PC’s compatibility.

If any of the listed software is ‘Red’ in the ‘Indicator’ column then the software on your computer is not up to the minimum standards needed to play some e-learning content.

If this is the case please ring the IT helpdesk on 0151 676 5678 and ask them to update the software in question. They will be able to do this immediately.

Any software coloured amber/yellow is not quite up to ESR’s recommended standard but shouldn’t prevent you from playing e-learning successfully. However, (apart from screen resolution) we would recommend that you also ask IT to update/enable these as a precaution.

E-learning Quick Fix Guide