Payroll Services provide local administration of the NHS Pension Scheme on behalf of North West Boroughs Heathcare and have dedicated pensions officers available to help you.

We provide pension estimates for:

  • Retirement
  • Ill health
  • Voluntary early redundancy
  • Redundancy

And our other pension services include:

  • Processing of pension terminations (AW8) / Death in Service
  • Implementation of Pension scheme rules for management and staff
  • Processing of member opt-out forms / refund forms
  • Provision of MARS scheme calculations and processing
  • Local maintenance of National Employer Savings Trust (NEST) and Auto Enrolment
  • On-going data cleanse of pension record
  • Provision of pension seminars for managers and staff (e.g. Total Reward Statements, Scheme Changes)
  • One-stop shop for local pension guidance and information

For Annual and Lifetime Allowance please refer to the NHS Pensions website or the HM Revenue and Customs website.

Please note that Payroll Services cannot provide any form of advice regarding scheme membership, benefits or personal decisions regarding the NHS Pension Scheme.  However, for clarification of regulations, scheme rules and statutory requirements please do not hesitate to contact us.

For further information and guidance please also contact:

NHS Pensions Agency
PO Box 2269
0300 3301 346 (please quote pension reference 5633)

To contact a dedicated North West Boroughs Healthcare pensions officer please use the contact details below:


0151 430 1943
0151 430 1115
0151 430 1980
0151 430 1099 (Pensions Team Leader)

You can register to receive the NHS Pension member letter via the following web address: