Publish date: 13 November 2020

Why completing your 2020 NHS Staff Survey is important

So far, 30 per cent (1155) of Trust staff have responded to this year’s NHS Staff Survey.

We understand that there are competing priorities and demands on your time. We also recognise the value of your voice and your experiences and the importance of using this to inform planning and improvements which is why we ask you to share your views through the NHS Staff Survey every year.

What does it ask about?

The annual staff survey is one of the ways we’re able to consistently measure and inform next steps around improving staff experiences.

It enables year on year comparison relating to themed areas:

  • Appraisal and development
  • Staff engagement and involvement
  • Health and wellbeing
  • Raising concerns

This year there are also additional questions about working during Covid-19.

As it enables a year on year comparison, the survey offers a unique opportunity to really demonstrate the impact of Covid-19 and this year.

How are the results used?

The NHS Staff Survey results are predominantly aimed at NHS organisations and are used to inform local improvements in staff experience and wellbeing.

You may be wondered whether the results will matter if you’re moving to a different organisation but they will.

Your new organisations will want to understand your experiences to inform planning but it’s important to remember that results are also used locally for planning in your borough and corporate leadership teams.

Ultimately it’s about making your experiences and wellbeing in work better and to do that, we need to hear from you.

You can also find information in last month’s article ‘What happens with the NHS staff survey results

Who else uses the results?

The results are used by NHS England and NHS Improvement to support national assessments of quality and safety.

The Care Quality Commission uses the results to inform their intelligent monitoring work to help to decide who, where and what to inspect.

The results were also used to develop the interim NHS people plan and will continue to be a critical indicator for the full NHS People Plan.

How is anonymity protected?

Quality Health administrates the survey on our behalf. We cannot access or see individual responses.

Quality Health share how they maintain confidentiality in this leaflet

Completing yours

Your feedback is important. Your views matter. It does make a difference.

Most staff will have received their survey via email from Some staff will have received a printed copy posted to their staff base.

If you haven’t completed your NHS Staff Survey yet, please take 10 minutes to complete it before the survey closes at 5pm on Friday 27 November 2020. The results will be out in March 2021.

Thank you!