This award celebrates individuals, teams and services which has actively involved patients, service users and carers during the last 12 months.

Can you think of a person, team or service that:

  • Listens and acts on patient, service user and carer feedback?
  • Promotes and enables individuals to plan, manage and make decisions about their own care and treatment?
  • Delivers high-quality services in partnership with patients, service users and carers?
  • Supports service users in their personal recovery journeys, promoting independence?
  • Engages service users, patients and carers in a meaningful way?
  • Makes sure our services reach those who traditionally experience difficulties in accessing health services?
  • Has changed the way they work after listening to those who use their service?
  • Clearly demonstrates and lives the Trust’s values and behaviours?